Terms Updated 2026

Mbi789 Terms and Conditions – Complete Platform Usage Guide

This document outlines the rules, rights, and responsibilities governing the use of the mbi789 platform. Please read carefully before registering or using any of our services.

Last Updated: 1 January 2026 Bahasa Melayu
Minimum Age

Must be 18 years or older to register and play

Operating Region

Malaysia and permitted regions only

Currency

Ringgit Malaysia (MYR) as the primary currency

Questions?

Contact our 24/7 support for clarification

Key Things You Need to Know

A summary of six key aspects of the mbi789 terms and conditions that you need to understand

Eligibility & Registration

Only individuals aged 18 and above are eligible to register an account at mbi789. Each user is permitted one account only, and all information provided during registration must be accurate and current.

Deposits & Withdrawals

All financial transactions on mbi789 are processed securely. Withdrawals require completed identity verification (KYC) and can only be made to an account registered under the same account holder's name.

Bonus & Promotion Terms

All bonuses are subject to the specified wagering requirements. Bonuses cannot be withdrawn before the wagering requirement is met. Promotion abuse may result in account suspension.

Account Security

You are solely responsible for the security of your password and account access. mbi789 will never ask for your password through any communication channel and accepts no liability for losses resulting from user negligence.

Game Rules

All games on mbi789 use certified random number generators (RNG) or live dealers with observable physical equipment. Game results are final and cannot be disputed.

Responsible Gaming

Mbi789 is committed to promoting healthy gaming habits. We provide deposit limit tools, loss limit tools, and self-exclusion options to ensure your gaming experience stays enjoyable and in control.

Important Notice

By registering or using any mbi789 service, you are deemed to have read, understood, and agreed to comply with all terms and conditions stated herein. If you do not agree with any part of these terms, please discontinue use of the platform.

1Introduction and Acceptance of Terms

Welcome to mbi789. This platform is operated to provide online entertainment services to eligible users. These terms and conditions ("Agreement") constitute a binding contract between you ("Member" or "User") and mbi789 ("Platform", "we", "us").

This agreement takes effect as soon as you click the "Register" button, complete the registration process, or use any part of the mbi789 platform, including browsing the website, downloading the app, or using any of the services provided.

Mbi789 reserves the right to amend, add to, or revise these terms and conditions at any time without prior notice. Changes take effect immediately upon being published on the website. It is your responsibility to review these terms periodically to ensure you are always aware of the current conditions that apply.

2Eligibility and Account Registration

2.1 Age Requirement

Mbi789 services are available to individuals aged 18 and above only. By registering, you confirm that you meet the minimum age requirement. mbi789 reserves the right to request proof of age at any time, and failure to provide it may result in account suspension or closure.

2.2 One Account Per User

Each individual is permitted to hold only one (1) active account on mbi789. Registering multiple accounts under the same individual — whether using different names, addresses, phone numbers, or device information — is strictly prohibited and may result in all related accounts being closed without a refund of any balance.

2.3 Accuracy of Information

You must provide accurate, complete, and up-to-date information during registration and throughout the KYC process. False or misleading information constitutes a breach of these terms and grants mbi789 the right to terminate your account without any obligation to refund funds.

  • Full name as stated on your identity card (MyKad)
  • An active mobile phone number currently in use
  • A valid and accessible email address
  • Accurate bank account details for withdrawal purposes

2.4 Identity Verification (KYC)

Mbi789 carries out KYC procedures for all members who wish to make a withdrawal. Required documents include a copy of your identity card (MyKad), proof of current address, and proof of bank account ownership. Verification is typically completed within 1–2 working days.

3Deposits and Withdrawals

3.1 Deposit Methods

Mbi789 accepts deposits via a range of legitimate and popular payment methods in Malaysia, including FPX online banking, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All deposits are processed instantly upon confirmation from the payment provider.

3.2 Deposit Limits

Minimum and maximum deposit limits are displayed in the deposit section of your account. mbi789 reserves the right to modify these limits without prior notice. Deposits exceeding the set limits will be automatically returned.

3.3 Withdrawal Process

Withdrawal requests will be processed in the following order:

  • E-wallet withdrawal (TNG, GrabPay, Boost): within 1–4 hours
  • FPX bank transfer: within 1–24 working hours
  • Your first withdrawal requires completed KYC verification
  • Withdrawals can only be made to an account held under the same name as the mbi789 account

3.4 Bonus Withdrawal Requirements

Bonus funds cannot be withdrawn directly. Each bonus is subject to wagering requirements as specified in the relevant promotion terms. Only cash balances (excluding bonuses) may be withdrawn at any time. mbi789 reserves the right to withhold withdrawal requests pending investigation if deemed suspicious.

4Bonuses, Promotions & Special Offers

Mbi789 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, free spins, and a VIP programme. All offers are subject to the following terms and conditions:

  • Each bonus carries a wagering requirement that must be met before a withdrawal is permitted
  • Bonuses may only be claimed once per member, per household, per device, or per IP address unless otherwise stated
  • Mbi789 reserves the right to cancel bonuses or reject bonus claims if the terms are not met
  • Abusing the bonus system, including opening multiple accounts to claim bonuses repeatedly, is a serious violation of these terms
  • The validity period for each bonus is as stated in the relevant promotion's terms
  • Mbi789 reserves the right to modify, suspend, or terminate any promotion without prior notice
Important Notes on Bonuses

If you prefer not to receive bonuses and would rather keep cash only, please inform our support team before making a deposit. Once a bonus has been credited to your account, it cannot be converted to cash without fulfilling the wagering requirements.

5User Responsibilities and Prohibitions

5.1 Account Usage

You are fully responsible for all activities that occur within your account. Your mbi789 account is for the personal use of the account holder only and may not be shared, lent, or transferred to any third party.

5.2 Prohibited Conduct

The following are strictly prohibited on the mbi789 platform:

  • Registering more than one account
  • Using software, bots, or automated tools to play or manipulate games
  • Colluding with other players to exploit games (collusion)
  • Using illegally obtained funds to make deposits (money laundering)
  • Providing false information or forging documents
  • Threatening, harassing, or engaging in offensive conduct toward staff or other players
  • Exploiting bugs or technical vulnerabilities on the platform

Violating any of the above prohibitions may result in immediate account suspension, forfeiture of balance, and legal action where necessary.

6Privacy and Data Protection

Mbi789 respects the privacy of all members. Personal information you provide to us is collected, stored and processed in accordance with our Privacy Policy, which can be found at Privacy Policy page.

By using the mbi789 platform, you agree to the collection and processing of your personal data for the following purposes:

  • Account management and verification
  • Processing of financial transactions
  • Compliance with KYC requirements and anti-money laundering measures
  • Service-related communications, promotions, and platform updates
  • Platform improvements and usage analytics

Mbi789 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your data will not be sold or shared with third parties without your consent, except where required by law.

7Responsible Gaming

Mbi789 takes its social responsibility toward our members seriously. We believe gaming should remain an enjoyable form of entertainment, not a source of stress or financial hardship.

We provide the following tools to help you manage your gaming habits responsibly:

  • Daily / Weekly / Monthly Deposit Limits — Set a limit on the amount you can deposit within a specific period
  • Loss Limit — Limit the maximum amount of losses you are willing to bear
  • Play Time Limit — Set a daily time limit on your play sessions
  • Temporary Self-Exclusion — Temporarily suspend access to your account
  • Permanent Self-Exclusion — Permanently close your account if necessary

If you feel that gaming is beginning to affect your daily life, finances, or personal relationships, please contact our support team or visit the Responsible Gaming for more information and support resources.

8Limitation of Liability and Disclaimer

Mbi789 is not liable for any loss or damage arising from:

  • Service disruptions due to system maintenance, technical failures, or factors beyond our control
  • Losses resulting from user negligence or failure to maintain account security
  • Losses arising from legitimate game outcomes
  • Indirect, incidental, or consequential losses that may be experienced by users
  • Technical issues on the user's device or internet connection

In cases where a technical bug causes an incorrect game outcome, mbi789 reserves the right to void the relevant transaction and restore the account balance to its state prior to the incident.

9Account Closure and Suspension

Mbi789 reserves the right to suspend or close any account without prior notice under the following circumstances:

  • Violation of any of these terms and conditions
  • Fraud, money laundering, or other illegal activities
  • Abuse of the bonus or promotion system
  • Providing false information during registration or KYC
  • Rude or threatening behaviour toward our staff

Members may request self-account closure at any time by contacting our customer support team. Any eligible balance will be returned upon completion of the verification process, subject to applicable terms.

10Applicable Law and Dispute Resolution

These terms and conditions are governed by the laws applicable in the jurisdiction where mbi789 operates. Any disputes arising from the use of this platform should first be resolved through our customer support channels.

If a dispute cannot be resolved internally within 30 days, both parties agree to resolve it through arbitration or a mutually agreed alternative dispute resolution method.

Decisions made by mbi789 regarding game disputes, bonuses, and accounts are final once all internal review processes have been completed.

Have a Question?

Our support team is ready to help you understand any part of these terms in greater detail.

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