Mbi789 believes that entertainment should bring joy, not stress. We provide tools, guidance, and support so every member can enjoy our platform in a healthy and controlled way.
Six core pillars that shape our approach to ensuring every member plays in a healthy way
Mbi789 members can set daily, weekly, or monthly deposit limits directly from their account settings. Limits take effect immediately and require a waiting period before they can be increased — so decisions are made consciously, not impulsively.
Our system sends a reminder when you have played beyond your set time limit. You can configure a daily session limit in your account, and the platform will display a clear notice so you never lose track of time while playing.
Need a short break? The mbi789 cool-off feature lets you pause account access for 24 hours up to 6 weeks. This option is useful when you feel like stepping back without permanently closing your account.
For members who feel they need a longer break, the self-exclusion option allows you to close account access for 6 months to 5 years. During this period, the account cannot be reactivated even upon request.
Mbi789 continuously monitors members' gaming patterns. If signs of risky behaviour are detected — such as a sudden increase in deposit amounts or gaming frequency — our team will proactively reach out to you.
The mbi789 support team is trained to handle concerns related to problem gambling. We also provide information and referrals to professional counselling services for those who need additional support.
Responsible gaming means enjoying betting or online casino games as a form of entertainment, not as a source of income or a way to resolve financial problems. At mbi789, we want every member to play with enjoyment, free from pressure and in full control.
The reality is that gambling can become a problem when it starts affecting your daily life, family relationships, financial situation, or mental health. That's why mbi789 takes a proactive approach — not waiting for problems to arise, but providing tools and support from the outset so you always stay on the right track.
Our platform is built on a simple philosophy: good entertainment comes from mindful choices. We want you to identify your own limits, play within your means, and know when it's time to take a break.
Wins are never guaranteed in any form of gaming. Always set a budget before you play and treat the money spent as an entertainment cost, not an investment.
Recognising early warning signs is the first step toward getting help. Problem gambling doesn't happen overnight — it develops gradually and is often unnoticed by the person involved. Here are some signs to watch out for:
Don't wait. Contact the mbi789 support team or activate the self-control tools in your account right now. Acknowledging a problem is a sign of strength, not weakness.
Answer the following questions honestly. If you answer "Yes" to three or more, we recommend using our self-control tools or reaching out to our support team for a further discussion.
Have you ever gambled with money that was meant for other needs such as bills, rent, or food?
Have you ever tried to stop or cut back on gambling but were unable to?
Does gambling leave you feeling guilty, ashamed, or anxious after playing?
Have you ever lied to someone close to you about how much you gamble?
Do you play to "recover" losses and feel compelled to keep going even when you've lost a lot?
Has your gambling affected your relationships with family, friends, or your work performance?
This questionnaire is not a clinical diagnosis, but it can help you assess your relationship with gambling more objectively. The sooner you act, the easier it is to regain control.
All of the following self-control tools are available directly in your mbi789 account settings. No extra charges, no complicated process — just simple steps to keep your gaming experience enjoyable and in control.
Set daily, weekly, or monthly deposit limits. Any request to increase a limit requires a 7-day waiting period as a safety measure.
Set how long you can play in a single session. The system will send a warning and automatically log you out when the limit is reached.
Set the maximum loss amount you are willing to accept within a given period. When the limit is reached, your account will be automatically suspended temporarily.
A real-time display showing your total play time and session results throughout the week — so you always stay aware of your gaming patterns.
Activate a cool-off period of 24 hours, 3 days, 1 week, or 6 weeks. During this time, you won't be able to log in or make any deposits.
For a long-term break of 6 months to 5 years. The account is fully locked and cannot be reopened upon request during that period.
Setting self-control limits in your mbi789 account is a straightforward process that takes just a few minutes. Follow these steps:
Access your account via the mbi789 website or app. Always make sure you're on the official site to keep your information secure.
Click the profile icon in the top-right corner, then select "Account Settings" or "Security & Limits" from the menu that appears.
Look for the tab or section labelled "Responsible Gaming" or "Self-Control". This is where you'll find all available tools.
Choose the type of limit you want to set — deposit, loss, or time. Enter a value that suits your means and needs.
Confirm your settings. Limits will take effect immediately. You will receive a confirmation email for your records. To reduce a limit, changes apply right away. To increase a limit, a 7-day waiting period will apply.
Set your limits when you are calm and clear-headed — not while playing or after a loss. Decisions made under emotional pressure tend to be less sound.
Here are the practical guidelines we recommend to all mbi789 members to ensure a fun and responsible gaming experience:
Mbi789 strictly prohibits underage users from accessing or using our platform. All account registrations require age verification and a rigorous KYC (Know Your Customer) process to ensure that only individuals aged 18 and above are permitted to play.
We encourage parents and guardians to take the following steps to protect children from accessing online gambling content:
If you suspect that an underage individual has accessed a mbi789 account, please contact our support team immediately for prompt action.
The mbi789 support team is available to help you 24 hours a day, 7 days a week. Reach us via Live Chat in your account.
Live Chat NowMbi789 is more than just a gaming platform — we are a community that genuinely cares about the well-being of every member. Register now and enjoy a safe, responsible, and enjoyable experience with us.