Your privacy is our priority. See exactly how mbi789 collects, stores, uses, and protects your personal data every time you use our platform.
Six core principles that guide how we handle your personal data
All data transmitted between your device and mbi789 servers is protected with industry-standard 256-bit SSL encryption. This means your personal information and financial transactions cannot be accessed by unauthorised parties.
Mbi789 only collects data that is strictly necessary to operate its services. We do not collect irrelevant information and regularly reassess our data requirements to ensure only what is needed is retained.
You have the full right to access, correct, or request the deletion of your personal data. This can be done easily through your account or by contacting our support team directly.
Your data will never be sold, rented, or commercially shared with any third party. Data sharing only occurs with trusted payment service providers and regulatory bodies as required by law.
Mbi789 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a dedicated team responsible for ensuring that all our data handling practices consistently meet applicable legal requirements.
Any changes to this privacy policy will be communicated to you via a notice on the platform or your registered email. We do not make silent changes — you will always know what has changed and why.
By using the mbi789 platform, you agree to the collection and processing of your personal data as described in this privacy policy. Please read this document carefully. If you do not agree, please discontinue use of the platform.
Mbi789 takes member privacy seriously. This Privacy Policy clearly explains how we collect, use, store, protect, and share your personal information when you use the mbi789 platform — whether through our website or mobile app.
This document applies to all users who browse the mbi789 website, register as a member, make financial transactions, use gaming services, or interact with any part of our platform. We encourage you to read this policy in full so you understand the rights and protections available to you.
This Privacy Policy may be updated from time to time. The latest version will always be available on this website with a clear update date. Continued use of the platform after any changes constitutes your acceptance of the latest version.
Mbi789 collects several categories of personal information to enable us to provide you with a secure, efficient, and quality service.
Mbi789 uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and ensure account security. You can manage cookie settings through your browser; however, disabling certain cookies may affect platform functionality.
Every piece of data we collect is used for a specific and legitimate purpose. mbi789 does not use your data for any other purpose without your consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration and account management | Name, email, phone number | Contract Performance |
| Identity verification (KYC) | MyKad, address, date of birth | Legal Obligations |
| Deposit & withdrawal processing | Bank details, e-wallet | Contract Performance |
| Fraud prevention & security | IP, device, login session | Legitimate Interests |
| Service communications & promotions | Email, phone number | Consent |
| Platform improvement & analytics | Session data, cookies | Legitimate Interests |
You may withdraw consent to receive marketing communications at any time by contacting our support team or using the unsubscribe option in any email we send you.
Mbi789 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we need to share your data with specific parties.
To process your deposits and withdrawals, we share the necessary payment information with trusted financial service providers, including FPX payment processors, e-wallet providers (Touch 'n Go, GrabPay, Boost), and banking institutions. All such providers are bound by strict confidentiality agreements.
Mbi789 may be required to disclose your personal data to relevant authorities when mandated by Malaysian law, including anti-money laundering (AML) compliance requirements and valid court orders.
We use third-party service providers for technical operations such as server hosting, data analytics, and cybersecurity support. All such providers are bound by strict data protection terms and may only use your data for the specified purposes.
Every instance of data sharing is protected by a binding data protection agreement. No third party is permitted to use your data for their own purposes or share it further without mbi789's authorisation.
The security of your personal data is a top technical and operational priority at mbi789. We continuously invest in security infrastructure to ensure your data is always protected.
While mbi789 takes comprehensive security measures, the safety of your account also depends on your own actions. We recommend that you:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You may request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data.
You may request the deletion of your data in certain situations, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that the processing of your data be restricted under certain circumstances while a review is carried out.
To submit any request relating to the rights listed above, please contact our support team. We will process your request within 14 business days.
Mbi789 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we will retain your data for the following periods depending on the data category:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.
In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia. This may occur when we use cloud service providers or international technologies.
In all such cases, mbi789 ensures that data transfers are protected by adequate safeguarding mechanisms, including:
Although your data may be processed outside Malaysia, the level of protection provided will be no lower than the standards set by Malaysia's PDPA.
The mbi789 platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children or underage users.
If we find that we have collected data from an underage individual without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe your child or an underage individual has registered on our platform, please contact our support team immediately.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact us through the following channels:
We are committed to addressing every privacy inquiry seriously and within the defined timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection.
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